Privacy Notice

At Ultramarine we are committed to protecting the privacy of all our clients.
This privacy notice explains what information we collect when you visit our site,
how we gather that information and how we use cookies on this website.

The information that we collect
When you become an Ultramarine client, supplier or contact, we will need to obtain certain personal details. We may ask about your interests or preferences. We may also gather credit
or debit card details, where payment is agreed.

Why we need this information
This information is needed for the running and maintaining of our business and so we can ensure that we are providing you with a service bespoke to you. We will only collect and use your information where we have lawful grounds and legitimate business reasons for doing so. We will not ask for more information than we need.

How we use this information
The information from you is used for the purposes of communicating with you, for carrying out a bespoke service and for invoicing. This information will then be used by us to provide you with updates about your account.

Your personal data will be strictly confidential and will only be shared with third parties
where necessary for the performance of our service or where you have provided prior consent.
It is likely that we will need to share your data with our suppliers and contractors,
regulatory authorities and appropriate agencies. This is only where necessary and only
if requested by them.

We would like to use your name and email address to inform you of our future offers and products, provide you with studio updates, invitations to events and inform you of any changes to our business, website, service, goods or products which may be of interest to you. This information is not shared with third parties and if you would rather not receive this information please email: hello@ultramarine.com

How long do we keep your date
We are required by UK tax law to keep your basic information such as your name, address
and contact details for a minimum of six years. After this time your information will be destroyed. The information we use for marketing purposes will be kept with us until you
notify us that you no longer wish to receive information.

Storing your personal data
When you visit www.ultramarineflowers.com website, your date is processed by our staff in the UK. We do not provide our own IT servers. However third party shall not have access to your personal data unless the law allows them to do so. Obviously we do not our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately, we cannot be held responsible for any illegal breaches that may occur.

Storage of payment details
We do not store credit or debit card details or share this information with any third parties.

Use of cookies
When you visit www.ultramarineflowers.com information may be stored. This is commonly referred to as a cookie. A cookie provides information regarding the computer used by a visitor.

The main purpose of a cookie is to identify users and possibly prepare customised web pages or to save site login information for you.

Where appropriate we may use cookies to gather information to track how our site is used and to update and improve our content.

You can always block or erase cookies from your computer and device by adjusting the settings on your computer. For more advice please see AboutCookies.org.

How we protect your information
At Ultramarine we do our utmost to protect your information. All our employees sign a confidentiality clause within their contract. Access to customer account information is only accessible for those who absolutely need it to carry out duties within their role. We use best practice security measure regarding any debit and credit card information.

Updating your details
Should you wish to change any information that you have provided Ultramarine, please do not hesitate to contact us at hello@ultramarineflowers.com

Careers at Ultramarine
If you are enquiring about a career with Ultramarine by submitting a CV, covering letter
and/or design portfolio, we will hold your documents on file for one year.

Your consent
By providing your information, you consent to the use of the information as set out in
this policy.

Any future changes to this policy will be provided on the website. Continued use of our service will indicate that you agree with any changes.

Contacting Ultramarine
Should you wish to contact us please send us an email to hello@ultramarineflowers.com